Terms and Conditions
Last Updated: 01.12.2023
1. Introduction
1.1 By accessing and using the services provided by Lyngoloom (referred to as “the Company,” “we,” “us,” or “our”), you agree to abide by these terms and conditions.
1.2 Amberfin Services Ltd (Company number: 13632401), with its registered address at Office 569, Cambridge Heath Road 244-254, London, E2 9DA, operates the Lyngoloom website (lyngoloom.com).
2. Services Offered
2.1 Lyngoloom provides translation services, encompassing document translation, localization, interpretation, and related linguistic services (referred to as “the Services”).
2.2 The Services are rendered based on the terms and conditions outlined herein.
3. Ordering and Payment
3.1 Placing Orders: Clients can place orders for translation services via the Lyngoloom website. By doing so, the Client agrees to pay the specified fees for the Services rendered.
3.2 Payment Methods and Terms: Payment for Services must comply with the pricing and payment terms specified on the Lyngoloom website. Failure to make timely payments may result in delays or suspension of Services.
4. Delivery and Turnaround Time
4.1 Delivery of Translations: Lyngoloom endeavors to deliver completed translations within the agreed-upon timeframe. However, timelines may vary based on project complexity and volume.
4.2 Expedited Services: Expedited services with guaranteed delivery within 24 hours are available for an additional fee.
5. Client Responsibilities
5.1 Accuracy of Information: Clients are responsible for providing accurate and complete information required for the provision of Services. The Company shall not be liable for errors arising from inaccurate or incomplete information provided by the Client.
5.2 Intellectual Property Rights: Clients must ensure they possess the necessary rights or permissions for the material submitted for translation. Lyngoloom shall not be responsible for any copyright or intellectual property infringements related to the translated content.
6. Quality Assurance and Revisions
6.1 Quality Standards: Lyngoloom aims to deliver high-quality translations. Clients may request revisions within a reasonable timeframe if the delivered translation does not meet agreed-upon standards.
6.2 Revisions and Amendments: Revisions requested due to errors on the Company’s part will be provided at no additional charge. Requests for revisions due to changes in the Client’s requirements may incur additional fees.
7. Cancellation and Refunds
7.1 Cancellation Policy: Clients may cancel orders, subject to the cancellation policy specified on the Lyngoloom website. Please see “Refund and Returns Policy” page.
7.2 Refund Policy: Refunds, if applicable, will be provided in accordance with the Company’s refund policy as stated on the Lyngoloom website. Please see “Refund and Returns Policy” page.
8. Liability and Indemnity
8.1 Limitation of Liability: The Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Services.
8.2 Indemnification: Clients agree to indemnify and hold Lyngoloom and its affiliates harmless from any claims, losses, or damages arising from their use of the Services.
9. Governing Law and Dispute Resolution
9.1 Applicable Law: These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
9.2 Dispute Resolution: Any disputes arising from these terms and conditions shall be resolved through arbitration or mediation in the United Kingdom in accordance with the rules and regulations governing such proceedings.
10. Changes to Terms and Conditions
10.1 Modification of Terms: Lyngoloom reserves the right to modify or update these terms and conditions at any time without prior notice. Changes will be effective upon posting on the Lyngoloom website.
10.2 Notification of Changes: Clients will be notified of any material changes to these terms and conditions via email or through the Lyngoloom website.
11. Contact Information
11.1 For inquiries or concerns regarding these terms and conditions, please contact us at help@lyngoloom.com or by mail at the address provided.
These terms and conditions constitute the entire agreement between the Client and Lyngoloom regarding the use of the Services and supersede any prior agreements or understandings, whether written or oral.